“The cockpit’s not answering. Someone’s stabbed in business class, and um I think there is Mace that we can’t breathe. I don’t know, I think we’re getting hijacked.” With these words, American Airlines flight attendant Betty Ong calmly alerted reservations agents to the hijacking of Flight 11. Her call came at 8:19 A.M. Her airplane crashed into the North Tower of the World Trade Center 26 minutes later.
Seventeen minutes after, United Airlines Flight 175 hit the South Tower. American Airlines Flight 77 flew into the Pentagon at 9:37 A.M. United Airlines Flight 93 then crashed near Shanksville, Pennsylvania at 10:03 local time. The attacks cost 2,977 civilians from 90 countries their lives–more than died at Pearl Harbor or D-Day.