Now Hiring: Customer Support Representative at RJones & Associates

Posted by    |    September 12th, 2012 at 5:50 am

Now Hiring in the Dallas Design DistrictYesterday I received yet another email from a newly, happily employed Design District worker who found a job via our Now Hiring series! It just goes to show that this is a great forum not only for companies to find qualified candidates, but job searching individuals to find gainful employment. Good luck in your job search and on to today’s job posting!

Customer Support Representative, RJones & Associates, Inc.

RJones & Associates, Inc., headquartered in Dallas, TX, is a leading manufacturer of premium to-the-trade custom upholstered furniture. For over thirty years, our products have been used nationally and internationally by leading interior designers and architects. We currently have an immediate opening in our customer service department.

Duties:

This individual will be responsible for all functions of the customer service department which include receiving and entering customer orders, quoting, expediting, production scheduling, requisitioning materials, invoicing and problem resolution. The successful candidate will communicate daily with customers, company sales representatives and other department supervisors.

Competencies: 

To perform the job successfully, the individual should demonstrate effective problem solving, decision making, team work, customer service, responsiveness, interpersonal, client relations, planning/organization, adaptability, initiative, ability to multi-task and professionalism in a fast-paced environment. The individual will communicate effectively (written and verbal), be accurate and thorough, use time efficiently and uphold organizational values. Proficient computer skills, including MS Office, are required. Design experience and an understanding of AutoCAD are desired. Customer service/order entry in the furniture industry or related industry is preferred.

This is an outstanding opportunity to join a growing and successful company. We offer medical insurance, paid vacation, paid holidays and a 401(k) profit sharing plan. RJones & Associates, Inc. is an Equal Opportunity Employer.

Please email resume and salary history, in confidence, to: Eric Fidler, Vice President at efidler@rjones.com.

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